In a crisis, smart organizations are prepared to deliver fast, effective responses. Are you ready?

Organizations are graded on how they handle a crisis AND how they communicate about it. Mach 1’s team of professional communicators has served as crisis managers and spokespeople for some of the most recognizable names and brands in the U.S.

Customized training elements for your business can include

  • Prepare in Advance: Identify top risks and build responses for them
  • When is it a crisis? Establish criteria
  • The Crisis Committee: Building the team in charge of response
  • Beat the clock: Triage an immediate response
  • Best Messengers: Determine appropriate spokespeople
  • The Best and Worst: Crisis case studies
  • Conversation vs Performance: Master the art of message delivery
  • Communicate Like a Pro: Interview tips, techniques and best practices
  • Practice, Practice, Practice: On-camera interview training and feedback